Monaco Deli

Reviews about Monaco Deli

• 1 / 5

  By shane sonner
  Let first start out by saying WORST SERVICE EVER!!!! I ordered 4 items a steak and cheese, a mozzarella salad with chicken, moz sticks and a gyro. Easy enough right? Well apparently not. When the order came there was no salad dressing with the salad, the steak and cheese had little to no steak, and no sauce even when I asked for extra for the gyro and I paid 7.00 for mozzarella sticks and only got 4 little ones. I called to complain and the manager Michael told me the portions are pre done. There was more lettuce and tomatoes than beef. I asked to speak to the manager and he stated "I will get him" then waits 30 seconds to tell me he IS the manager. I explained my issue and he told me I didn't ask for it. I said that you repeated the order to me so how didn't I. He said I'll send more in 10 minutes...so cool. The second disaster got here, sandwich has less meat than the last one and no sauce once again. I asked the driver let me talk to Michael and get a refund he said he had to speak with the owner. I asked to speak with him and he copped an attitude. Michael should be relieved of all duties other than scrubbing toilets. I left a message and lets see if this horrid place's owner makes things right. Just to give an update the owner didn't care and argued with me about the problem. UPDATE: Nothing resolved and I would suggest NEVER going to this terrible deli. The owner basically told me he didn't care about his customers concerns.
  September 23, 2016